01
Request
Open Freedom Rides, tap pickup, tap drop-off, pick a time. The trips we run most are set routes with a published price, so the fare is on screen before you confirm.
Schedule one ride or a repeating one — same trip every Tuesday at 7:45am, paused for the week you're traveling.
02
Match
Dispatch assigns an approved driver from your neighborhood — not a stranger from across town. Your ride page names them, and every status change lands on its timeline.
No surge auction. Freedom Rides runs on a small bench of drivers dispatch approved by hand, in cars they own and keep sharp — so the answer is a person, and the price is the one you were quoted.
03
Ride
A push, a text or an email the moment a driver is assigned. Status updates flow to your timeline. If something goes wrong, dispatch — a real person — is the escalation, not a chatbot.
Lose service in a parking garage? The driver app keeps going and replays updates when the signal returns.
04
Arrive
An itemized receipt is ready in your account the moment the ride is marked complete. Printable, and archived in your ride history.
Need a refund or to flag an issue? File it from the receipt page. It lands in dispatch's queue, where a person decides it.