Contact
Say hello. A neighbor answers.
No ticket number, no bot, no “we value your request.” Write what you need in plain words and someone who can actually do something about it writes back.
Booking a ride doesn't need this page
Booking takes a phone number and about three taps — you don't have to write to anyone first. This page is for everything that isn't a booking.
What people write in about
Joining as a member
Freedom Rides runs on a roster of neighbors we know. Tell us where you live and the trips you take, and we'll tell you straight whether we can cover them.
A ride you've already booked
Changing a pickup, adding a stop, a receipt that looks wrong. Dispatch is a person, not a queue — and every ride is logged, so there's a record to look at.
Driving with us
The bench is small on purpose, and a dispatcher approves it one driver at a time. Say what you drive and which neighborhood you know, and dispatch will take it from there.
Somewhere we don't run yet
Freedom Rides opens one neighborhood at a time. If yours isn't one of them, say so — that's how the next one gets picked.
Looking for how a ride actually works, or how drivers get on the bench? That's all written down: How it works → Safety → FAQ →
We use what you send here to answer you. Freedom Rides does not sell or license rider or driver data to third parties.